Home > FAQ

Frequently Asked Questions

  • The shopping cart isn't working! What's going on?
    People frequently have trouble with the online shopping cart or Paypal system. Send me an email (annie@derangeddesigns.com) or myspace message and tell me what isn't working. I can help you out or find an alternative way for you to pay.

  • Do you screenprint? Can you screen me a patch/t-shirt/etc.?
    I do NOT screenprint. So obviously I can't make you any custom prints. I get band t-shirts from licensed distributors or directly from the bands and do not print them myself.

  • Where can I find a *insert band name* patch/t-shirt/etc.?
    Try angryyoungandpoor.com, interpunk.com, and punkstuff.com before you ask me this question.

  • When will I get my order in the mail?
    I ship everything within 6 or 7 days of recieving payment. Check out "Ordering Info" on the left menu for shipping times and information.

  • Do you sell wholesale? Can I carry any of your items in my store?
    Right now I am only willing to sell wholesale to local stores in the Northern California area. If you want some of my items in your store send me an email, but keep in mind that I will not be able to sell you very much because I make all DIY items myself, and have no way to mass produce.

  • Do you have this item in another size?
    All size options are listed in the drop down menu on the item page. Most DIY items are one of a kind, and if only one size is listed then I will not be making another. Clothes from other brands (like Sourpuss or No Future) do have other size options, usually small through large.

  • I emailed you with an order, but I never got a reply. What's going on?
    This shouldn't happen! I reply to all emailed orders within a day or two. If you haven't recieved a reply, either your email or my email isn't working right. Try checking your junk mail, then send me the order again. You can also contact me through myspace at myspace.com/derangeddesigns.

  • Where do you buy your fabric?
    I get my fabric from Jo-ann, Hancock, and Hi-Fashion Fabrics in Sacramento, as well as several internet stores like fabric.com.

  • This top/hoodie/etc. doesn't fit, even though you said it was a medium. Can I return it?
    Yes! Send an email to annie@derangeddesigns.com or send me a myspace message and we'll work out the return/exchange.

    To make sure that something will fit you, please carefully read all of the measurements I list. If you don't understand them, go to the size chart on the left menu. Just because I put medium and you consider yourself a medium does not mean that the item will fit. If you need more measurements, or have questions about the fit of an item, feel free to contact me.

  • I really like this hoodie, but it's in a girl's size, and I'm a guy. Can I still buy it?
    The hoodies I make can be worn by anybody. To convert the size to men's sizes just divide the bust measurement by two, and that is the pit to pit measurement. Measure your best fitting hoodie and see how they compare. Unfortunately most hoodies I make are too small for guys.

  • How do I wash this item?
    Most things I make should be handwashed or machine washed with cold water. For more complicated designs, please handwash. I also recommend hand washing pvc and faux fur fabrics.

  • Where did you get that belt/Ramones skirt/cool tights/hair dye?
    Vegan bondage and studded belts are for sale in the accessories section. My PVC Ramones skirt will never be for sale. Sorry, I don't think they are even made anymore. I originally found it in a thrift shop. I buy tights from Target and from Halloween stores. I get hair dye from either angryyoungandpoor.com or at Evangeline's in Old Sacramento. My favorite hair dye brands are Jerome Russell Punky Colour and Special Effects.