If you want to know more about the background of Deranged Designs, check out the About page. Or my blog. Or like my Facebook page.
The shopping cart isn't working! What's going on?
Send me an email and tell me what isn't working. Sometimes my webhosting company will do maintenance on the shopping cart and this will delay orders. If we can't figure out the problem, I can give you an alternative way to pay. If you aren't sure if an order went through, check your email address for a confirmation receipt. If you accidentally make two identical orders, send me an email and I will refund one of them.
Is there a store in Sacramento that I can visit to buy your stuff?
I only sell online. I don't own a physical retail store and I work out of my house, so there isn't any place for you to visit, sorry.
Can you tell me more about the fabric that you use to make animal print hoodies?
This guide should answer all of your questions.
Can you make me a custom order?
No. I've gone back and forth on this for ages but it is very hard to fit something to somebody that I cannot see in person. If you can actually come to my house for a fitting, you will inevitably not want to pay what I have to charge you, because it takes a long time to make a new perfect-fitting pattern for something that I have never made before.
Do you screenprint? Can you screen me a patch/t-shirt/etc.?
I do not screenprint. I can't make you any custom prints. When you see band logos on my clothing it is because I get band t-shirts from licensed distributors or directly from the bands and do not print them myself.
Can you fix my clothes?
Sometimes I do simple alterations for my friends. Since I don't specialize in alterations, I do not seek out these types of jobs, but I don't mind helping people out if it's something simple. You have a better chance of getting me to fix your clothes if you ask me in May or June, because those are my slowest months of the year. (Don't even think about asking for any alterations in November or December!)
Do you accept trades?
YES! I will trade you clothes for MONEY! Besides that, if you are local and have a service to offer that I might need, then maybe we can do a trade. But only if you want something that is already in stock. No custom orders!
Do you book shows for Casa de Chaos? Can you book a show in Sacramento for my band?
I do not book shows. If you want a book a show at my house, please contact the Sacramento Pyrate Punx.
Do you sell wholesale? Can I carry any of your items in my store?
I do not sell wholesale, but I may be able to give you a discount on a large order if you pay upfront with a verified Paypal account.
Where do you buy your fabric?
Some of my fabric sources only sell wholesale to businesses that need at least 50 yards of a certain type of fabric. Other than that, I get my fabric from Jo-ann, Hancock, and Hi-Fashion Fabrics in Sacramento, as well as several internet stores like fabric.com. Crazy animal prints come from spandexhouse.com or spandexworld.com.
Why don't you sell/sew more men's clothing? Or plus sizes? Or accessories? Or baby clothes? Or anything else that I happen to want right now?
To be honest, it is difficult enough just to sell all the types of women's clothing that is on my website. If this ever turns into a bigger business with more employees, I might be able to branch out into some new types of clothing. Until then, I can hardly keep up with everything I'm currently selling. I can't be good at making everything at once. I have to concentrate on mastering one thing at a time!
Who made your website for you?
I designed it myself with the Yahoo! Small Business program. It's easy to use and their web hosting fees start at $40 a month. There are many other websites that offer online shopping cart services.
Can you make me patterns and produce my clothing line for me? I have sketches and ideas for products and I want you to make them and we will both make tons of money!
No. Go educate yourself about how the fashion industry works before you send emails to anybody else. Asking an online retail store to make products for you is NOT the way to start a clothing line.
WHY IS "NO" THE ANSWER TO ALMOST EVERY QUESTION?
I'M SORRY, I JUST GET A LOT OF EMAILS LIKE THIS!
Honestly, if you run your own business, everybody will think that you can do anything. It takes a little while to learn that you can't do everything for everybody. After that, you never stop trying to convince people that you can't do everything. Because they will never believe you.